Privacy Policy

1. Who We Are

Our website address is: https://uzhavann.com.
We are committed to delivering 100% organic and natural products while ensuring your data is safe and secure.

2. Information We Collect

When you use our website, we may collect the following information:

Personal Details: Name, email address, phone number, billing/shipping address.
Payment Information: Payment details necessary to process your order. We do not store your card, UPI, or net banking credentials on our servers. Payment information is processed securely by third-party payment processors.
Technical Data: Your IP address, browser type, and device information for security and spam detection.
Comments: If you leave comments, we collect the data shown in the comment form, along with your IP address and browser information.

3. Media

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

4. Cookies

If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
Temporary cookies may be set when you visit the login page to check browser compatibility.
Login cookies last for 2 days (or 2 weeks if “Remember Me” is selected).
Cookies may also be set when editing/publishing articles.

5. Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited the other website directly. These external websites may collect data and track your interactions.

6. How We Use Your Data

We use your data for the following purposes:

To process and deliver your orders.
To communicate about your purchases, returns, or support queries.
To provide secure online payments through trusted third-party payment processors.
To improve our services, customer experience, and website performance.

7. Sharing of Data

We share necessary details (name, phone, address) with delivery partners to complete your orders.
Payment details required to complete a transaction are transmitted securely to the payment processor used for that transaction. We do not sell payment credentials.
If you request a password reset, your IP address may be included in the reset email.

8. Data Retention

Comments and metadata are stored indefinitely for follow-up approvals.
Registered user data is stored in their profile. Users can edit or delete their data anytime (except usernames).
Website administrators can also see and edit information where appropriate.

9. Your Rights

You have the right to:

Request an exported file of the personal data we hold about you.
Request deletion of your personal data (except data we must retain for legal, administrative, or security purposes).

10. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.
Payment-related data is securely transmitted to third-party payment processors for authorization and settlement.

11. Data Security

All transactions are secured using SSL/TLS encryption.
Payments are handled by secure, industry-standard third-party payment processors (PCI-compliant where applicable).
We do not sell, rent, or trade your data with third parties.

12. Contact Us

For any privacy concerns or data-related queries, contact us:

📧 Email: help.jbtraders.com
📞 Phone: +91 7538897166
📍 Address: Velayuthampalayam Post, Avinashi, Tirupur, Tamil Nadu, India.